Privacy Policy

Last Updated Date: 05 March 2026

At Esoftsol Infocom Pvt. Ltd., we respect and value the trust you place in us when sharing your personal information. We are committed to handling your data responsibly and ensuring secure transactions and information privacy. This Privacy Policy describes our policies and procedures regarding the collection, use, and disclosure of your information when you use our website https://www.esoftsol.com.

I. Data We Collect

Personal data includes information that identifies you as an individual, such as:

• Name
• Email address
• Contact number
• Company name
• Address
• Information submitted through contact forms or service inquiries

Usage Data is collected automatically when you access our website. This may include:

• IP address
• Browser type and version
• Pages visited
• Date and time of visit
• Time spent on pages
• Device identifiers and diagnostic data

If you access the website through a mobile device, we may also collect information such as device type, operating system, mobile browser type, and unique device identifiers.

II. How We Use Data Collected

Esoftsol may use your personal data for the following purposes:

• To provide and maintain our IT services and solutions
• To manage user accounts and service requests
• To process service agreements and contracts
• To communicate with you via email, phone, or SMS regarding services or updates
• To send information about new services, offers, or updates
• To analyze website usage and improve our services
• To enhance user experience and marketing efforts

Sharing of Information

Your personal information may be shared in the following situations:

• With trusted service providers who assist us in operating our services
• With business partners for service delivery or promotional activities
• With affiliates and subsidiaries working with our organization
• When required by law or legal authorities

Retention of Personal Data

Esoftsol retains personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including compliance with legal obligations and dispute resolution.

Transfer of Data

Your information may be processed at company offices or other locations where service providers operate. By submitting your information, you consent to such transfers and processing in accordance with this Privacy Policy.

III. Cookies

Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device that help us understand user preferences and improve our services.

• Improve website functionality
• Analyze traffic and usage trends
• Enhance security
• Provide personalized services

IV. Law Enforcement

Esoftsol may disclose personal data if required by law or in response to valid legal requests from public authorities, courts, or government agencies.

V. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, misuse, loss, or disclosure.

• Secure Socket Layer (SSL) encryption for secure data transmission
• Restricted access to sensitive information
• Physical and electronic safeguards
• Employee training on data protection

While we strive to protect your data, no method of transmission over the internet is completely secure.

VI. Data Breach Management

In the unlikely event of a data breach, Esoftsol will take immediate steps to investigate, mitigate risks, and comply with applicable data protection laws. Affected users and authorities will be notified if required.

VII. Consent

By using our website and services, you consent to the collection, use, and processing of your personal data in accordance with this Privacy Policy.

You may withdraw your consent at any time by contacting us. However, withdrawal of consent may limit our ability to provide certain services.

VIII. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page along with the revised date. Continued use of our services after updates constitutes acceptance of the revised policy.

IX. Newsletter

If you subscribe to our newsletter, your email address will be used to send updates, offers, and service information. You may unsubscribe at any time using the unsubscribe link provided in the email.

X. Contact / Grievance Officer

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Esoftsol Infocom Pvt. Ltd.
Website: https://www.esoftsol.com
Email: info@esoftsol.com
Phone: +91 7060 503 503